Risk Management


Risk Management insures City of Santa Ana property and facilities and requires proof of insurance from groups, contractors, consultants, and companies doing business with the City of Santa Ana.

Special Events: short term liability coverage for special events such as parades, festivals, and block parties using City of Santa Ana facilities or property.

Small Contractor: liability coverage for property damage and bodily injury caused by contractors who provide materials or services to the City of Santa Ana (Vendors/Contractors; Service Providers, Artisan and Trade Activities).

Professional Liability Errors & Omissions: liability coverage for inaccuracies or failure to meet contract requirements caused by consultants such as trainers, interpreters, and recreational instructors.

Certificates of Insurance

Certificates of insurance provided by the City: evidence of insurance required when the City of Santa Ana is using the facilities, property, or equipment of other companies, agencies or individuals.

Certificates of insurance provided to the City: Professional Liability and/or General Liability insurance required from those conducting business with the City of Santa Ana. The City requires an Additional Insured Endorsement with General Liability insurance.


Risk Management processes personal injury, property or vehicle damage claims filed against the City of Santa Ana. The terms or acceptance of claim forms by the City is not an admission of ay fault or liability on the part of the City or any officer, agent, or employee thereof.

Liability Claim Process
Liability Claim Form

Workers Compensation

Risk Management's Workers' Compensation Claims Unit processes claims from City of Santa Ana employees who have been injured on the job. Employees must report injuries to their supervisors immediately, and may wish to inform the Workers' Compensation Claims Unit at (714) 647-5473. Individuals who are not City of Santa Ana employees but have been injured on the job may contact the State Information and Assistance Officer at (714) 558-4597 or (800) 736-7401 to receive information on workers' compensation. The City of Santa Ana has a self-insured workers' compensation program.


Employee Safety and Loss Control

The Risk Management Division's Loss Control Unit prevents losses to the City of Santa Ana such as employee injury, injury to the public, and equipment and property loss. Prevention programs include employee safety training, hazard identification, risk control, and health monitoring programs. Individuals are encouraged to report conditions that are possibly dangerous (potholes, downed power lines, inoperable traffic lights, etc.) to the City of Santa Ana Public Works Dispatch at (714) 647-3380.